The first step in finding the right facilitator or trainer to assist your work force in attaining skills in literacy and numeracy is to have them assessed. An assessment will provide the facilitator with the information they will need to know where to start addressing the education issues. If most of your employees are entirely illiterate, it will be important to start at level one of the Adult Basic Education and Training programme. Workers who have a higher literacy level can then join the programme once it has reached a higher level. If your work force is semi literate, the facilitator can then start the training at a higher level.