Know your Training Provider.
ABET/AET Accredited with Umalusi
Training providers must be accredited with Umalusi to be able to legally offer assessment and tuition services in South Africa. These training providers are registered on the General and Further Education and Training Qualifications Sub-Framework (GFETQSF)
In accrediting training providers, Umalusi is guided by policy documents that contain criteria for the accreditation of such providers.
Umalusi also monitors and reports on the quality of the qualifications and curricula used by training providers, and externally monitors them and the national assessment system.
The relationship between registration and accreditation
Umalusi is mandated to accredit private education and training providers, and assessment bodies. Training providers are obliged by the South African Constitution to register with the State and the accreditation process followed by Umalusi is closely linked and dependant upon this. Private assessment Bodies are not currently required to register with the State.
Registration grants the private provider the license to operate in South Africa. Accreditation, on the other hand, is a status granted to a private provider at the end of a quality assurance process and attests to the quality of training or education offered. Private providers are accredited to offer and or assess specific qualifications on the General and Further Education and Training Qualifications Framework (GFETQSF).
Provisional accreditation is valid for 12 months, while full accreditation remains valid for a period of 7 years.
Accreditation / Programme approval with SETAs for the specific Learnership they offer
- Quality Management System (QMS)
- Learning Programmes
- Program Design & Development
- Organisational Policies & Procedures
- QMS Review Mechanisms Review mechanisms that ensure that the quality management policies and procedures defined are applied and remain effective.
Registration of your provider in terms of the applicable legislation at the time of your accreditation, and with an ETQA that governs your primary focus of business and training.
A specialised Quality Management System consisting of Organisational, Financial, HR, ETD, Learner, Assessment, OHS etc Policies, and Procedures.
The design, development, and evaluation of learning programmes and courses that are aligned to registered NQF unit standards and that leads to formal recognition and recording of learner achievements.
Policies and procedures for the development, delivery, and evaluation of learning programmes and assessment of learner achievement as well as aligning training material to NQF registered unit standards.
Financial, Management, Administration, Physical, HR, OHS, Learner, Assessment, Appeals and Reporting resources, policies and procedures.
Quality Learning Materials
Accredited training providers should have good quality training materials in place in order for them to to receive accreditation. Training materials should not be content-based but developmental, it is a conceptual foundation established towards life-long skills development and learning.
Training providers with good training materials will not only have the learner workbooks in place but equally important, they will have facilitator guides and marking guides for assessors and moderators. This maximises the successes and progressions you may expect to see among your workforce from training.
The IEB is an independent assessment body, which is accredited with Umalusi and offers a range of certified assessments. They are accredited with Umalusi for school and adult assessments, the QCTO for Foundational Learning Competence and the ETDP SETA for training courses in assessment practices.
Benchmark is a registered and privately managed assessment agency with provisional accreditation from Umalusi for the assessing of GETC band qualifications. Benchmark fills the growing need for quality customer care in external summative assessments for several education and training providers.
Learner Attendance & Progress Feedback Reporting
You go to great lengths and expense to train your workforce, but how do you know that your efforts and investment are actually having an effect? Monthly reports, showing learner attendance and progress of the learner is a great way to be in the know and it also enables you to make decisions about your workforce and their training.
Detailed Learner Placement Assessment Results & Reports
These reports are a detailed view of each and every learner you have assessed. The purpose of this is so that you may make the best decision in terms of the future of your workforce and their training.
Registered Assessors & Moderators
So what exactly is the difference between being a qualified assessor and being registered as a qualified assessor and/or moderator?
To become a qualified assessor or moderator the candidate must first be trained on unit standard 115753. All assessors and moderators must first and foremost be qualified in this unit standard. To become a qualified assessor or moderator the candidate must first be trained on unit standard 115753 – Assess outcomes-based assessment.
Upon completing the training the candidate facilitator must produce a portfolio of evidence and must be assessed and declared competent.
What does it mean to be a qualified assessor?
Following the assessment, moderation and verification process the candidate is declared competent and is then issued with a certificate by the ETDP SETA. A certificate from anyone else is not valid. This now means the candidate is only qualified. It does not give the newly qualified assessor the right to commence assessing any unit standard-based programme or qualification yet.
In order to commence assessing or working as an assessor for a company the newly qualified assessor must apply to one or more of the SETA’s to register as a constituent assessor. The choice of programmes for which the new assessor applies for registration will be dependent on the education and/or experience of the new assessor. Should the SETA deem the applicant to be qualified then they will register the applicant as a constituent assessor and will issue a certificate of registration. This certificate of registration will indicate the qualifications and/or unit standards against which the new assessor may carry out assessment.
Without both these certificates and without both certificates being current and up to date an assessor may not carry out assessments. The registration of constituent assessors normally falls away after a period of 12 months and a renewal must be submitted and approved.
Anyone making use of an assessor should request sight of both certificates and should keep these on file as the moderator and verifier will want to have sight of these.
From assessor to moderator
Following on from this the new assessor may continue with his/her studies and decide to qualify as a moderator. The candidate would then complete training on the moderator unit standard 115759 and would follow the exact same process as outlined above – certification by the ETDP SETA and registration as a constituent moderator with the relevant SETA.
Quality Assurance Visits
Companies engage in the process of quality assurance (QA) as a means to ensure a high level of quality in the delivery of training programmes / projects.
Quality assurance encompasses the processes and procedures that systematically monitor different aspects of a service or facility. Through audits, it detects and corrects problems or variances that fall outside established standards or requirements.
Registration with the DHET
A provider must first register as a private higher education provider with the Department of Higher Education and Training (DHET) before it may have the legal authority to offer higher education programmes.
Private higher education providers offer the same National Qualifications Framework (NQF) levels (Levels 5 to 10) as public universities or universities of technology.
The purpose of registration is to ensure that:
- private institutions offer quality education;
- the public is protected against unscrupulous and exploitative operators;
- the student obtains qualifications that are aligned with the Higher Education Qualifications Framework (HEQF); and
- registered on the NQF the education system meets the goals of transforming South Africa in accordance with government policy and legislation private institutions comply with the Higher Education Act, 1997 (Act 101 of 1997).
The programmes of private institutions must be registered with the DHET, accredited by the Higher Education Quality Committee (HEQC) of the Council on Higher Education (CHE) and registered on the NQF by the South African Qualifications Authority (SAQA). The programmes must be recognised nationally as well as internationally.
At least 18 months before the institution wishes to operate it must submit an application for registration to the Registrar of Private Higher Education institutions. An Application for Conversion must be submitted by the date determined by the Registrar (Director-General).
Learning Management System (Database containing Learner History)
A learning management system is a software application for the administration, documentation, tracking, reporting and delivery of educational courses or training programs.
It captures data which is kept on behalf of the client, pertaining classes and learners, from which reports and other documentation may be produced accurately and correctly to the benefit of the client, often years after training has concluded.
There are a lot of “fly-by-night” training providers in South Africa. Many of them seem very legitimate and can produce documentation, however the documentation may be falsified or expired. Such providers usually also do not last long financially and will be here today and gone tomorrow, along with your investment into your workforces’ training.
You should make sure that your training provider is stable financially before you commit to making use of their services. For instance a provider that would require a substantial financial commitment prior to providing you with a service, may be in a financially questionable position. This is less than ideal.
Ask for References (Years in Business & Experience)
A good way to check your training provider’s legitimacy is to ask for references and to phone said references listed. A good legitimate training provider will never deny you this.
Geographical areas of service
It is very important to ensure that your training provider provides a service in your local area or at your premises. This will prevent you from having to transport your workers long distances and lose out on production. It will also simplify your training schedules and grant you greater control over the training in general.