A person who is unable to read or write needs assistance in learning these skills. There is great lack of educators and facilitators in our country to offer assistance to people who are illiterate. These teachers need to receive training on how they can best teach and pass on their knowledge to others. The first step is to show people how to recognise the letters of the alphabet so that they can begin to read. Once they have mastered reading, they can begin to learn to write. At a young age these two skills are taught hand in hand but an adult needs to be taught literacy in a different manner.